Everything Else

Coupon Codes

Coupon codes are applicable primarily on Glas e-liquids and devices. Coupon codes may not be combined; only one coupon code may be used per order. Our explicit company policy is that we do not retroactively apply coupon codes to any orders placed without the coupon code properly entered and processed. If your coupon code doesn't work and you think it should, we encourage you to please contact our customer service department before placing any order so we can help to rectify the situation.

Having trouble logging in?

If you are having password trouble, please access the link below in order to reset your password information:
https://glasvapor.com/customer/account/forgotpassword/

If you are still having issues, click here to clear your cookies. This should break any old session you had and from there you should be able to log in normally at: https://glasvapor.com/customer/account/login

If troubles persist and you are not able to place an order, please contact our support team. We have agents available Monday-Friday, 9am-6pm CST, and Saturday, 8am-4pm PST. They can be contacted via email at [email protected] or via phone at 1-310-510-6230.

Military Discount

In thanks to our military service men and women, we're extending a 15% discount on all products purchased on our site directly. If you are in active military service and have never ordered from us before, please contact us with your military ID before your first order to be eligible for military pricing.

Order Modifications

Our explicit company policy is that we are unable to modify or amend orders after they are completed for shipment by our team. Orders that have yet to ship may possibly be adjusted or cancelled so that a new order may be placed with the correct items. If the order has already been completed for shipment or has already shipped, please contact customer service for further advisement. Customer service is available via phone at 1-310-510-6230, Monday - Friday, 9AM-6PM PST. They can also be reached via email at [email protected].

Subscription Program Details

Subscribe & Save! With a subscription, you'll get your favorite Glas products whenever you want, at our lowest possible prices. All automatic, worry free, and with our same great money back guarantee.

You have complete control over your subscription through your Account Dashboard. Cancel, pause, or adjust your order at any time, hassle free. When you opt in to the subscription program, you'll receive 15% off of your order, and 15% off of future recurring orders.

Since it would be weird to subscribe to a device, the subscriptions and subscription discounts are only for things you'll need often, like e-liquids.